At Motherboard we pride ourselves in providing the best outsourced IT support for our customers – and we use a customer relationship management system to monitor our open case files at all times. With many of our customers we have support contracts in place and we strictly monitor intervention times to ensure that we meet the exacting service level agreement standards that are part of all our contracts.
At Motherboard we also pride ourselves in providing a full range of services in our IT support – from managing all of our clients’ IT infrastructure to providing new equipment to recovering data and connecting our client companies to Irish or EU cloud services. Data security is a key part of the service that we provide and the protection of our client companies data is a strong feature of that.
If you are an SME looking to find a company that can manage your IT support – talk to Motherboard about becoming your outsourced IT service provider.